Refund Policy – Libas-e-Khas

At Libas-e-Khas, we want you to shop with confidence. Please understand our refund policy clearly before placing an order.

No Cash Refunds

We do not offer cash refunds, bank transfers, or any form of monetary refund. All approved returns are eligible for store credit only.

When is Store Credit Issued?

Store credit is issued only when:

• You have informed us about the return on the same day of delivery.
• The product is returned in original condition with tags intact.
• The return request is approved by our team.

How Much Store Credit Will You Get?

You will receive store credit equal to the product price you paid. Delivery charges paid at the time of order are non-refundable and not included in the store credit.

How to Use Store Credit

Once your returned item is received and verified, we will issue a unique store credit code. You can use this code at checkout for any future purchase on Libas-e-Khas. The credit does not expire and can be used partially or fully.

No Refund for Return Delivery Charges

Return delivery charges paid by the customer are not refunded under any circumstance.

Damaged or Incorrect Item?

If you receive a damaged or wrong item, inform us within the same day of delivery. We will still issue store credit (not cash), but we may cover the return delivery cost only in such genuine cases at our discretion.

For refund-related queries, contact us at support@libasekhas.com.