Return Policy – Libas-e-Khas

At Libas-e-Khas, your satisfaction matters to us. However, since we deal in reselling original branded Pakistani clothing, we follow a fair and transparent return policy. Please read it carefully before making a purchase.

Return Eligibility

If you wish to return an item, you must inform us on the same day of receiving your order. Any request made after that will not be entertained. The product must be unused, unwashed, and in its original condition with all tags attached.

Return Process

• Contact our support team within the same day of delivery.
• Share your order ID and clear images of the product.
• Once approved, you will need to send the item back to us.

Return Delivery Charges

Return delivery charges will be borne by the customer. We do not provide reverse pickup or cover courier costs for returns. Please use a reliable courier service and share the tracking details with us.

Refund Method – Store Credit Only

We do not offer cash refunds or bank transfers. Once we receive and verify the returned item, we will issue a store credit of the full product value (excluding any delivery charges paid at the time of order). This credit can be used for future purchases on Libas-e-Khas.

Important Notes

• Store credit does not expire but is non-transferable.
• Sale items or discounted products may not be eligible for return unless damaged.
• If you receive a damaged or incorrect item, inform us same day — we will handle it on priority.

For any return request, email us at support@libasekhas.com or WhatsApp within delivery day.

Thank you for shopping with Libas-e-Khas — where every outfit is original, and every customer is valued.